Privacy Policy

This Privacy Policy explains the methods and reasons behind the collection, usage, and sharing of personal information by www.hayabd.com ("the Site").

Collection of Personal Information:
When you visit the Site, we gather information about your device, your interactions with the Site, and details necessary for processing purchases. If you contact customer support, additional information may be collected. "Personal Information" in this context refers to any data that can identify an individual, as detailed below.

Device Information:

Includes web browser version, IP address, time zone, cookie data, site or product views, search terms, and interaction with the Site. This is collected automatically via cookies, log files, web beacons, tags, or pixels for the purpose of correctly displaying the Site and analyzing usage to improve our services. This data is shared with our processor Shopify for business purposes.

Order Information:

This includes your name, billing and shipping addresses, payment details (like credit card numbers), email, and phone number. It's collected directly from you to fulfill contracts, process payments, arrange shipping, provide invoices/order confirmations, communicate, screen orders for fraud, and offer product/service information. This information is shared with processors like Amazon, eBay, Facebook, TikTok, Google, Pinterest, and DHL.

Customer Support Information:

We collect your name, billing and shipping addresses, email, and phone number to provide customer support. This data is shared with our processor or DHL.

Minors:

The Site is not for individuals under 18. We don't knowingly collect data from children. If a child has provided us with personal information, guardians can contact us for deletion.

Sharing Personal Information:
We share your Personal Information with service providers as necessary to fulfill contracts and provide services. This includes compliance with laws, responding to legal requests, or protecting our rights.

Behavioural Advertising:
We use your Personal Information for targeted advertising. This involves sharing site usage, purchase, and ad interaction data with advertising partners, sometimes using cookies or similar technologies. You can opt out of targeted advertising through specific services like Facebook, Google, Bing, and the Digital Advertising Alliance’s portal.

Using Personal Information:
Your Personal Information is used to offer products, process payments, fulfill orders, and update you on new offerings.

Lawful Basis (GDPR):
For EEA residents, we process personal information under lawful bases like your consent, contract performance, legal compliance, vital interests, public interest tasks, and legitimate interests.

Retention:
We retain your Personal Information unless you request its deletion.

Automatic Decision-Making:
For EEA residents, you can object to processing based solely on automated decision-making.

Selling Personal Information:
Our Site sells Personal Information as defined by the CCPA.

Rights under GDPR and CCPA:
Residents of the EEA and California have rights to access, port, correct, update, or erase their Personal Information. Data is initially processed in Ireland and then transferred outside Europe, including to the U.S. and Canada.

Cookies:
We use various cookies for site functioning, analytics, and advertising. You can manage cookie preferences through your browser.

Do Not Track:
We do not change our practices in response to "Do Not Track" signals from browsers.

Changes to the Policy:
This Privacy Policy may be updated periodically to reflect changes in practices or legal requirements.